Welcome to our September issue of
eKnowlege! As this summer comes to a close, a
whole new set of enhancements and modifications has
been applied to the On-Line! Detective. This is an
exciting time to share some of the changes we've
made within the last 30 days.
For all of those who have sent us suggestions, we
offer a resounding "Thank You!" It's our goal to
provide the best information within three clicks of
a mouse - and if that isn't possible, we've failed.
Keep the comments coming!
Since our last issue, several of you have asked
about bolstering our Sun/STK storage array
coverage. Even though our primary focus is on Sun
Workstations, Servers and the Solaris operating
environment, we have started the groundwork to
enhance this area. We now list every
storage array, its corresponding part numbers and
basic configuration information. Stay tuned for more
updates.
This month marks the debut of our Sun Fire V890
coverage. The system has been updated in its
entirety, including new Troubleshooting and FRU
modules. We've also enhanced every system's
landing page by adding links to Flash PROM patches,
Sun Documents, and minimum operating system
requirements.
Several areas have been tweaked within every
system's left-hand menu. To start, the "Related
Items" heading has been modified to include Device
Mapping, Boot PROMs and System-wide
Specifications. Within the Primary and Secondary
Component headings, parts sections detail every
X-Option and Kit, with hyperlinks to various 7-Digit
FRUs
(Field Replaceable Units) that make up their
contents. Note that all column headings within
the parts section may be clicked to change the sort
order.
You'll also notice under the "Search"
tab we've included an integrated 7-digit and
X-Option search area, as well as a text-based
search. Even though this section is readily available,
we still recommend going to the specific system to
meet your part finding needs. You'll find
more detailed information on this topic in one
of this month's featured videos: Parts Search.
I also invite you to join me for an hour long Lunch
and Learn Webinar session on Wednesday, September
6th and 20th at 1 p.m. EST. I will be highlighting the
On-Line! Detective's new features, discussing future
enhancements and hosting a question and answer
session. I look forward to seeing you there.
Regards,
Paul Violassi
CEO, SoftTech Solutions
