eKnowledge! from SoftTech Solutions
itsupportal.com October 2006 - Issue #3


Spotlight on Solaris

Lunch & Learn

Ask Al

Detective Success!


 

Spotlight on Solaris

Spotlight On: snoop Command
 
After taking the Solaris 10 System Administrator Certification Exam Part 2 (CX-310-202), one reader mentioned that he was asked five different questions on the snoop command. Those of you planning to go for the SCSA for Solaris 10, make sure you're familiar with this command and a few of the more common options. While trying to keep it brief, here's some info on snoop: snoop is a network monitoring utility that captures network packets passing through a network interface and displays the contents of the packets.
 
First, what's a packet? A network packet is the unit of data that is routed between an originating system and a destination system on a network. Information sent across a network is broken into small chunks for efficient routing. Each packet is numbered and includes the internet address of the destination system. These packets take many routes through the internet and are reassembled into the original file once they reach their final destination.
 
A system administrator can use the snoop utility to capture and inspect network packets. Sometimes it's used in a bad way to view login information as it is passed across a network, but typically it's used in a good way to help the system admin troubleshoot a network issue.
 
For example, let's say that you're having trouble establishing an FTP session on another system on the network. You've used the ifconfig command to display the network interface configuration for the device hme0 to make sure your network interface is plumbed, up and has an IP address assigned to it as follows:
 

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Welcome to the October issue of eKnowledge! You will see many changes since our last edition -- the On-Line! Detective is beginning to undergo its first round of enhancements for our "2.0" project. By the end of this fourth quarter, you're going to be amazed. Stay tuned - we want to "wow" you!

This month we're debuting the Sun Fire V1280 and the Sun Fire E2900. Both now include Administration, Related Documentation, Troubleshooting and FRU modules. Take a moment to click over to them. I guarantee you'll learn a thing or two.

One side project that the Programming Team has been working on is to make it easier to search words or phrases within our HTML documents. They've developed something that may pique your interest - a new "speed search" function. Simply highlight the text you want to find more information on and right-click your mouse. You'll automatically see many associated results. Give it a try!

The feedback you have provided has been extremely valuable. We're always looking for different perspectives. A special thanks to all who have made suggestions to improve the quality and types of content we deliver. I hope you enjoy the tokens of appreciation that were recently mailed to you. Please keep the suggestions coming.

Regards,
Paul Violassi
CEO, SoftTech Solutions

P.S. I'm not sure where the time goes, but this month marks SoftTech's 11th Year Anniversary! Originally started as a paper-based training manual, our tool has morphed into an immense knowledge base that is available in both Web and portable formats. It is hard to believe that the Detective is already more than a decade old. Thanks for your support!


  • Lunch & Learn
  • Attend a live Lunch & Learn Webinar showcasing our newest additions to the On-Line! Detective and get a sneak peak at what's coming soon. You'll also have an oppourtunity to participate in a Q&A session in our interactive forum.

    • Tuesday, October 24th @ 1:00 PM EST
    • Wednesday, November 8th @ 1:00 PM EST
    • Wednesday, November 29th @ 1:00 PM EST
    For additional information and links to join the sessions, please click here.

  • Ask Al
  • Question #1
    I want to add a new hard drive to my Ultra 20. Do I have to get the SATA drive from Sun? What do I need to do to install and use the new hard drive?
     
    Answer:
    We have tested a number of non-Sun SATA hard drives in the Ultra 20 and there have been no problems adding them as long as the drive is preformatted. Just add the hard drive to the Ultra 20, engage a reconfiguration boot (boot -r) and run the format utility. The trick is not to execute the format option.
    Click here to read the rest of this answer...

    Question #2
    I've installed a new hard drive in my Sun Workstation and run the format utility to partition the hard drive. How do I set up the drive to be used in Solaris?
     
    Answer:
    Use the newfs command to create UFS file systems. newfs is a convenient front end to the mkfs command. (make file system - the program that creates the new file system on a disk slice).

    On Solaris 9 and 10 systems, disk information used to set some of the parameter defaults, such as number of tracks per cylinder and number of sectors per track, but now this information is read from the disk label. newfs determines the file system parameters to use, based on the options you specify and information provided in the disk label. Parameters are then passed to the mkfs command, which builds the file system. Although you can use the mkfs command directly, it's more difficult to use and you must supply many of the parameters manually.
    Click here to read the rest of this answer...

    Do you have a question you'd like to see answered in a future issue of eKnowledge? Email Allen at: askal@stsolutions.com

  • Detective Success!
  • "We support a variety of SUN products here at the Johnson Space Center and in the past before the investment on the On-Line! Detective we used to troubleshoot the equipment but it took a little bit longer because of the internet, manuals, and phone research we did to try to narrow down the failure's cause.

    Back at the beginning of July 2006 we had an issue on a SUN Ultra Enterprise 4500 that had failed and locked up. With the use of On-Line Detective we asked the end user to describe the physical condition of the Server and the status of the LEDS. With the information gathered we determined that the system had a failed CPU but we still needed to confirm that this was the failure. With a visit to the site and the information gathered from the On-Line Detective we were able to confirm the failed part was a failed CPU and after replacing the failed CPU we had the Server back up and in production much sooner than expected."

    Jim Garza
    Diebold Information and Security Systems
    Johnson Space Center


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