eKnowledge! from SoftTech Solutions
itsupportal.com April 2007 - Issue #6


Spotlight on Solaris

What's New?

Ask Al

Update Your Info

Training Courses


 

Spotlight on Solaris

Spotlight On: Solaris x86
 
I continue to receive questions about Solaris x86, the version of Solaris used on x86/x64-based systems. For those of you that don't know, there are two versions of Solaris - one for SPARC-based systems and another for x86/64-based systems. For the benefit of everyone, I'll use this opportunity to address some of the questions I've been receiving.
 
I assume the reason that these Solaris x86 questions keep coming up is that although many system administrators have experience on the SPARC and Ultra SPARC hardware platforms, many do not have experience running Solaris on x86/x64-based systems. All of the Sun servers and desktops found in the industry typically run Sun Microsystems' SPARC- based Solaris and many businesses simple don't use the x86/x64 version. Many system administrators taking the Solaris 10 exam have been "blind-sided" and failed the exam because they were not prepared to answer questions pertaining to Solaris x86. While some of you don't really care to know about x86/x64- based Solaris, it is now a requirement on the Solaris 10 certification exams. You need to understand both versions of Solaris- SPARC and x86/x64 if you want to become certified.
 
Back in the September 2006 issue, I addressed the following questions about Solaris on x86/x64-based systems:
 
1. Do the exams cover new x86 features in Solaris 10 1/06 such as GNU GRand Unified Bootloader - GRUB (the new bootloader)?
2. Explain how Solaris x86 device names are different than device names on a Sun system.
3. The x86 memory requirements have changed in the Solaris 10 1/06 release. When asked to select the correct requirements for installing Solaris 10 on the x86 platform - which do I choose? The old (pre 1/06) requirements, or the most current requirements?
 
I have received so many Solaris x86/x64 questions that it will take a few articles to cover them all. In this article, I'll cover the following questions which pertain to topics that you must know for the Solaris certification exam:
 
1. What are the functions of the BIOS on an x86/x64-based system?
2. What is the Device Configuration Assistant (DCA)?
3. Booting the Solaris OS with GRUB
4. What can you do if your x86/x64-based system
won't boot and the CDROM is not bootable in the drive's BIOS?
5. What is PXE?
6. What is the Solaris Installation Check Tool?
 

Click here to read the answers to these questions.





It's time to get personal; or rather it is time to begin personalizing your the Detective. This month we launch two new features that enable you to begin your customization. The first new feature is the bookmarking utility. You will now have the ability to save specific locations in the the Detective that you find beneficial for fast access.

We have also enhanced your personal settings. Now, in a single location, you can update your contact information, change your password, create a nickname for the community, and manage your web-based testing and certifications.

Next week you will have the ability to upload, view, retrieve, and manage your own documents from the portal. You might consider storing some of your configuration files, Visio drawings, policies & procedures, and the like. You can view them remotely and even share access with others that may share your support responsibilities.

Please share your feedback with us so we can continue our quest to provide you the most relevant tools and information possible. To all of those who have taken the time to provide suggestions - Thank You!

Warm Regards,
Paul Violassi
CEO, SoftTech Solutions


  • What's New?
  • Give the new bookmarking utility a try! Once you have logged in to the portal and have navigated to a text page, you will notice an icon of a book with a check mark. Click this icon and you will be able to bookmark this location. After you have added your first bookmark, you will be able to see all of your bookmarked pages anytime you click the book icon.

    The next time you log in to the portal you will now have the ability to access your bookmarks from a link at the very top of the page next to the "Welcome" banner. Please use this new feature and let us know what you think!

  • Ask Al
  • Question #1
    I often see device paths in the system logs referring to a faulty peripheral. How can I interpret these device paths and isolate the faulty component?
     
    Answer:
    Sun's device mapping strategies for the different workstation and server architectures allow the Operating System and firmware to communicate with the different components. Each component has a unique Physical Device Path. The device drivers are included in the path. Many times error messages, system logs and system status commands display devices according to their device paths. It is important to be able to relate the Physical Device Path to an actual physical slot location so the faulty device can be correctly identified.
    Click here to read the rest of this answer...

    Question #2
    I'm having problems with the Fibre Hard Disk Drives in my Sun Fire V490. I cannot isolate the problem to a specific component. Can you give me some general troubleshooting tips?
     
    Answer:
    The Sun Fire V490 contains a standard Fibre Channel (FC) Backplane that accomodates up to two FC-AL Hard Disk Drives. An on-board FC-AL controller integrated into the System Board controls the loop.
     
    FC-AL Loop or Hard Disk Drive failure typically manifests itself as a disk drive read, write, or parity error. The Hard Disk Drive that is indicated by the fault message an/or LED fault should be replaced.

    If an internal FC-AL Hard Disk Drive does not respond to commands, fails to boot, or the FC-AL loop fails to initialize OpenBoot Diagnostics tests that pertain to the Hard Disk storage subsystem, follow the next procedure to help isolate the fault.
    Click here to read the rest of this answer...

    Do you have a question you'd like to see answered in a future issue of eKnowledge? Email Allen at: askal@stsolutions.com

  • Update Your Info
  • Now might be a good time to do some spring cleaning - change your password and while you're at it, update your personal information. Once you log in to the portal, click on "personal settings" at the top of the page next to the "Welcome" banner. The "settings" landing page now has mini-tabs that enable you to update your settings more easily and faster than before:

    Change Password - you might consider doing this every quarter or so.
     
    Contact Information - we often send out tools and other tokens of our appreciation so please take a moment to update your contact information. We do not lend, sell or donate any of your contact information. It is 100% confidential.
     
    Community Preference - here you can manage your alias in the "Community" section of the portal.
     
    Personal Trainer - This section helps you manage your current hardware and software certifications from SoftTech Solutions.

  • Training Courses
  • SoftTech has just added an assortment of web-based training courses to the Personal Trainer. The Personal Trainer is your source for web-based training classes for both Sun hardware repair and Solaris Administration that suits your individual needs. We offer:
     
    1. Web-based Training - Work through the courses at your own pace to develop an overall understanding of the material.
     
    2. Web-based Training with Hands-on Labs - For hardware training, nothing beats hands-on labs for troubleshooting and FRU removal exercises. You have the option to fly in for classes at SoftTech or to one of our affiliated partners for one or two day Labs to ensure system mastery.
     
    3. Classroom Training - Registration is now open for the hardware training program in Troy, Michigan in the month of May.
    Click here for more details.


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